Verizon Mobile Users Report Outages Across the U.S.

Thousands of Verizon users across the United States reported having little or no cellphone service on Monday morning in major cities, including Atlanta, Chicago, Denver, Los Angeles, New York, and Phoenix, as well as across a swath of the Midwest.

Over 104,000 cases of Verizon outages were reported across the country as of 11:30 a.m. Eastern, more than an hour after the first issues were reported. By about noon, that number had dropped to around 78,000.

Many users said their cellphones were intermittently displaying ‘SOS’ mode and that they could not place calls or send or receive text messages.

A Verizon spokesperson acknowledged the issue affecting service for some customers and stated that engineers were engaged and working quickly to solve the problem. The company had no information on the cause of the issue or whether it was linked to localized power failures in certain parts of the country.

On social media, where Verizon customers went to check if outages were widespread, Verizon technical support posted the same statement offered by the spokesman. Throughout the morning, tech support responded individually to scores of users reporting issues.

Many people complained about how the outage would affect their ability to do jobs, such as deliver orders for grocery delivery services.

Verizon, one of the largest cellphone carriers in the world, has 114.2 million wireless subscribers in the United States.